Client Services Manager

The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best-in-class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals. Work Setup: Fully remote, 5 days per week (Monday to Friday). Candidates must be based in the U.S. Work Hours: Candidates may be located in PST, MST, or CST time zones, but must be available to work MST or CST business hours. Employment Type: Full Time Employee(FTE) position. This role is eligible for bonuses and benefits. Required Experience: Demonstrated success in high-volume recruitment is required. Prior experience leading or managing recruiting teams is strongly preferred; Duties and Responsibilities: Lead a high performing team to provide high quality services focused on exceeding the expectations of clients. Set clear performance standards and goals for the team. Assess progress against goals and performance standards, proactively address gaps. Provide leadership and coaching to direct reports. Establish regular communications with direct reports through 1-1 meetings, team meetings with established agendas or other regular touch points. Provide in the moment feedback. Complete performance management processes, including providing feedback and proactively addressing gaps. Provide leadership to the team by earning trust, motivating and inspiring great performance while fostering a positive inclusive environment that encourages collaboration and learning. Showcase an extremely high level of u

Source: Himalayas