Client Strategy Manager

Higharc is a venture-backed startup that designs and builds new homes using technology, backed by top venture firms and strategic investors in construction and building products. They are looking for a Client Strategy Manager to own the adoption strategy for a portfolio of enterprise homebuilder clients. This role focuses on guiding clients through operational transformation, moving them beyond legacy workflows to new processes that change how their business operates. The manager will lead executive-level conversations, drive adoption from post-sale through long-term value realization, and coordinate across implementation, product, engineering, and support teams. Responsibilities include diagnosing adoption risks, aligning stakeholders, restoring momentum, and translating client feedback into product and account strategy. The ideal candidate is strategic, self-directed, and skilled at navigating complex changes with senior stakeholders. This is not a high-volume account management position; it emphasizes deep partnership and meaningful change. Applications require a thorough understanding of the role and the ability to lead change in high-stakes environments.

Source: Himalayas