Client Success Director

About Jorie: Jorie AI , occupies a uniquely interconnected position at the center of the healthcare industry. An inseparable part of today's healthcare billing ecosystem, with leading edge technology that is driving transformation with AI infused Robotic Process Automation for end-to-end Revenue Cycle Management, providing practice and financial management services to the healthcare industry. Applied Intelligence, Better Insight, Accelerated Efficiencies with Jorie AI . Our work environment: Growth advancement opportunities Flexible work environment (Work-life Balance) Collaborative and friendly company culture Great Benefits: 401(k) matching up to 4% Medical Dental Vision Long/Short Term Disability insurance Life insurance $25,000 Paid by employer PTO 2 weeks 10 and half Holidays About the Role Position Overview The Client Success Director serves as the primary strategic relationship owner for assigned healthcare clients following implementation. This role is responsible for driving client satisfaction, retention, growth, and adoption of Revenue Cycle Management (RCM) services and AI-powered solutions. As a trusted advisor, the Client Success Director partners with healthcare leaders to improve financial performance, optimize operations, and deliver measurable outcomes. Key Responsibilities Manage and grow strategic client relationships. Identify and drive opportunities for account growth through upselling, cross-selling, service expansion, and adoption of additional solutions. Lead executive business reviews and strategic planning discussions. Serve as a trusted advisor o

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