Engineer I, Service - SCI

The position is titled Engineer I, Service - SCI at Sysmex Canada, located in Mississauga. The role involves servicing Sysmex diagnostic equipment within a designated territory, requiring frequent travel across a geographic district. Responsibilities include installing, maintaining, and repairing instrument systems, diagnosing issues, and ensuring compliance with technical service bulletins and engineering change requests. The engineer must conduct pre-installation surveys, perform scheduled maintenance, and communicate directly with customers to maintain operational specifications. Support is provided through continuous learning under supervision from experienced engineers and training groups. The role operates under close guidance from a DSM, SE III, SE Lead, and training personnel. Communication devices must be monitored during all scheduled periods to address technical concerns promptly. This position emphasizes technical excellence, customer satisfaction, and adherence to company policies in all service activities. Sysmex Canada is part of a global organization headquartered in Kobe, Japan, known for innovative diagnostic technology and quality systems. The work environment supports professional growth through structured training and mentorship programs. Full-time employment is expected, with schedules dictated by service requirements and regional coverage needs. Remote work is not indicated in the listing. Candidates must possess relevant technical training and demonstrate proficiency in laboratory equipment maintenance. All duties are performed in accordance with established procedures and safety standards.

Source: Himalayas