Global Project Manager

WorkWave seeks an experienced Global Project Manager to join its Global Professional Services team. The role supports the delivery of SaaS solutions by managing customer relationships, scoping billable projects, and developing clear statements of work. The manager leads enterprise software deployments such as Time & Attendance, Payroll, and Finance while also overseeing faster, smaller application rollouts. Key responsibilities include structuring project plans, analyzing scope and resources, and ensuring precise documentation before client approval. The position requires meticulous time management across North American time zones and close tracking of project margins to maintain profitability. Daily tasks involve synthesizing meeting data, driving AI-driven automation to accelerate project tracking, and producing detailed status reports. The role includes up to 25% domestic travel to lead kick-off meetings and steering committee reviews with enterprise clients. It demands strong stakeholder management across international teams and customers, with emphasis on building trust-based relationships. The manager will create granular project plans that map dependencies and schedule activities across multiple time zones. Transparent, well-documented communication with delivery teams, sponsors, and board members ensures alignment and timely delivery. This position offers the opportunity to bring structure to ambiguity and elevate onboarding experiences for clients of all sizes.

Source: Jobicy