Platform Support Engineer

The Platform Support Engineer will provide technical support for Acosta's ETL platform, addressing incidents and system outages reported by internal customers. This role focuses on troubleshooting applications and software used by operations, development, and other business units. The engineer ensures efficient resolution of issues to meet business objectives. Responsibilities include maintaining real-time data loads for critical systems and supporting various internal teams. The position requires collaboration with stakeholders to understand needs and deliver timely solutions. The ETL team manages platform maintenance and supports business continuity through reliable data pipelines. The role is part of the Platform Support Services team, emphasizing responsiveness and problem-solving. No specific location is required, allowing for full remote work. Candidates must demonstrate strong troubleshooting skills and experience with data integration systems. Previous experience in supporting enterprise applications is preferred. This position offers an opportunity to work with a central IT function that impacts core business operations. Applications are accepted through the designated hiring platform.

Source: Himalayas