Platform Support Engineer

The Platform Support Engineer role delivers support to the organization through software applications, including troubleshooting incidents and resolving system outages for internal customers across operations, development, and other business units. The position is part of the PSS team, which addresses issues promptly to maintain system stability. The role manages and maintains real-time data loads for major systems that support Acosta's business operations. Responsibilities include investigating, diagnosing, and resolving issues in the ETL (Extract, Transform, Load) platform and associated applications. Engineers work to ensure reliable data processing pipelines that power critical business functions. The team collaborates across departments to minimize disruption and support business continuity. This position requires technical proficiency in data systems and application troubleshooting. The role is suited for candidates with experience in software support and data platform management.

Source: Himalayas