Project Manager

Aptive is seeking a Project Manager to lead contract operations supporting the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Healthcare Advancement and Partnerships (HAP) implementation of Section 129 of the Senator Elizabeth Dole 21st Century Veterans Healthcare and Benefits Improvement Act. The effort supports VA’s review and recognition of unpaid organizations and individuals that help Veterans, families, and caregivers navigate VHA programs and services. The Project Manager will serve as the primary day-to-day contractor lead, coordinating approximately 30 recognition requests per month. This role involves integrating technical review, applicant communication, quality assurance, audit, and resource-development activities. The incumbent is responsible for disciplined planning, performance monitoring, risk management, deliverable quality, and clear communication with VA leadership. Responsibilities include developing and maintaining the Monthly Review Work Plan, integrated schedules, workload forecasts, staffing plans, and performance trackers. The role requires preparing Monthly Status Reports that summarize accomplishments, upcoming activities, workload, risks, issues, decisions, and corrective actions. The Project Manager will assign and monitor recognition requests through review, clarification, quality assurance, and final recommendation stages. Governance routines, escalation paths, decision logs, action-item tracking, and internal communication protocols must be established and maintained. Performance against turnaround times, acceptance criteria, and quality standards must be monitored, with recovery plans implemented when needed. Operational, staffing, quality, and compliance risks must be identified and mitigated. The position facilitates recurring team meetings, reviewer calibration sessions, and leadership briefings. Coordination with VA stakeholders must clearly distinguish contractor recommendations from Government approval authority. Continuous improvement is promoted through workload analysis, root-cause analysis, lessons learned, and refinement of SOPs, templates, and checklists. Minimum Qualifications include a Bachelor’s degree.

Source: Himalayas